We spoke to our caterer once again at the beginning of the week about the reasons and the possibilities for optimisation. For the opening game against SC Freiburg, all kiosks will be open and the Mobile Order option will be available again too. The Mobile Order option makes it possible to complete the entire selection and payment process via the Web Shop and thus reduce queueing times. You can register here in a few short steps.
Our caterer has promised us that such a situation will not happen again and that they will do everything in their power to win back the trust of TSG fans.